Learn more about dispute resolution
The ability to understand and resolve conflict is now considered a “core competency” in many private and public sector workplaces. Skills in dispute resolution enrich our relationships in the workplace, at home and in the broader community. Skilled dispute resolution can enhance our effectiveness on-the-job, increase our employment opportunities, and broaden the ranges of career options available to us.
Students have been enrolling in our Program since 1997 for several reasons. For many this Certificate is the first step in the process of becoming a professional mediator in the field of their choice. Some students have an interest in acquiring specific skills for use in their current or future jobs. Other students are curious about the field and want to achieve a basic understanding of the theory and practice of dispute resolution. Our alumni include professionals working in administration, business, education, finance, government, healthcare, law, policing, real estate, correctional service, social work, and several other disciplines.
Participants will study the academic theory of conflict resolution and apply that theory to the development of practical mediation skills.
The Program consists of three courses: two core courses; and an elective. Each course combines lecture, interactive teaching models, exercises and role-plays, all specifically designed for our Certificate.
Participants will have the opportunity to select one elective in which they can develop specialized knowledge and refine their dispute resolution skills within a particular context of practice.
What's your next step?
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- Enrol in the winter program »
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Winter 2015 Program
Register by Feb 5, 2015
Program begins Feb 7, 2015
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Summer 2015 Program
Register by Jun 28, 2014
Program begins Jun 30, 2014
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learn more about the program.